Postage and Shipping Information
The post office has substantially increased prices effective 1/3/2019.
- Current postal rates require 7 first class stamps or $3.85 in postage to send your Short Term test kit via USPS First Class mail service.
- Postal rates can vary depending on where the kit is shipped from. It is always advised to check with your local Post Office to ensure that the proper amount of postage is used.
- You can purchase a guaranteed shipping label from us at this link. The label is FedEx SmartPost and we’ll replace your test kit and refund the purchase in the unlikely event of any shipping issues.
Please note that we recommend shipping with FedEx, UPS, or USPS Priority/Express mail with Delivery Confirmation. Customers who ship via USPS First Class do so at their own risk. If your test kit takes more than 10 days to arrive in our lab we may be unable to obtain results.
We recommend placing the radon sampler(s) inside of a box or shipping envelope for extra protection during shipping. You may ship more than one sampler in the same package; however, each should be individually sealed in its own mailer envelope.
- Please ship to Alpha Energy Labs immediately upon completion of the test at the below address:
Certain tests may include prepaid USPS First Class Postage. If your return mailer says “NO POSTAGE NECESSARY IF MAILED INSIDE THE UNITED STATES”, your test already includes prepaid USPS First Class Postage and no stamps are necessary. To use the prepaid postage, ship each test individually in the return mailer. Please understand that we cannot guarantee USPS will deliver your test kit within the 10 day window. Again, we recommend shipping to the above address using an expedited service that includes package tracking.
If you have additional questions about shipping or about your kit, please view our Freqently Asked Questions section.